Apply now for an accident replacement vehicle if you’re not at fault. We make sure you get back on the road quickly with a like-for-like hire car at no cost to you, working directly with major insurers such as NRMA, Allianz and QBE.
Replacement VehiclesTurn Right, experts in claims management, ensures hassle-free access to top-tier replacement vehicles while your car is being repaired. Our comprehensive approach covers third-party insurance, accident replacement vehicles, and third-party liability insurance, delivering peace of mind. We understand the importance of uninterrupted daily life and business operations. Our diverse fleet includes standard, hybrid, (Tesla) electric cars, utility vehicles, ute vans, light rigid trucks, and prestige cars. Even if not readily available, our wide network of car rental partners ensures prompt vehicle supply. Your satisfaction is our top priority |  |
Step1: Contact Us Submit application form online or Call us at 02 81042905 or email us at claims@turnright.com.au or visit our website www.turnright.com.au Apply Online | Step 2: We'll Contact You Your replacement vehicle is on its way After receiving your application, we will get in touch with you for delivery of your accident replacement vehicle immediately at your doorstep/ Smash repairer. |
Step 3: DocumentsYour accident replacement vehicle will be handed over, we will only request the following documents:
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Step 4: Vehicle returnwhen your vehicle repairs are done or when you've settled a total loss claim, and we'll coordinate a convenient pickup location for you. | Step 5: PaymentNo cost to you if not at faultIf you're not at fault in an accident, don't worry, the at-fault driver's third-party car insurance will cover the cost of your hire car. It's your right to keep driving hassle-free, and Turn Right makes sure of it. |
1. Incident NotificationBy phone/Email/Online form or portal. Call 1300 946 064 Apply Online | 2. Determine liability:We'll investigate the accident, communicate with all parties and collect evidence, including images and witness statements. This process is vital for determining liability, including compulsory third-party insurance. It helps establish whether our client is not at fault in the accident. |
3. Our client at faultIf our client is responsible for the accident, we'll initiate an insurance claim through their insurer. We manage all necessary paperwork for a swift return to the road. If your policy allows, we can help select a repairer or arrange an accident loan car. We'll also liaise with the third party involved, comparing claim costs to the client's excess. If the excess exceeds the damages, we'll negotiate and potentially settle the claim without filing an insurance claim. If costs exceed the excess, we'll provide the claim number to the third party. | 4. Our client is not at faultIf you're not at fault in an accident, we'll help you get back on the road by arranging a car rental, and we can also coordinate the delivery of the vehicle to your preferred repair shop. This accident loan car ensures you have the right to drive while your repairs are in progress. It's your entitlement to use this vehicle since the accident was not your responsibility, and all related costs will be billed to the third-party insurance provider. |
MCM is your one stop shop for motor claim management solutions. We understand that internal claim management can be stressful that can drain business resources and impact overall business bottom line.
We take effective ownership of your entire accident management claim process and deliver outstanding results, not only taking the stress away but also minimizing overall cost for you. We have been providing outstanding claims management services for businesses, transport companies, and fleet operators, brokers and self insured. From lodging the application all the way to updating the claims status; our seasoned and brilliant team of claims professionals can handle it all without any need for you to even lift a finger after reporting incident to us through our online portal.
With the help of insurance brokers, insurance companies, insurance investigators, loss adjusters, and other insurance claims-related professionals; we make sure to cover all possible bases that would expedite the grant of your claim. That’s why we are consider one of the best claims Management Services in Sydney.
We help our clients to manage motor claims using a meticulous and well-managed process executed by skilled staff members and latest computerized technology.
Some of our service includes negotiating in your best interest entitlement cost for your or third party damages, providing like for like replacement vehicle, preparing loss of use or income claim and processing under excess claims.
We regularly review your avenues for improvement and insurance cost saving. We also assist you develop an efficient risk management plan for your motor fleet, notify you high risk drivers. Hence reducing your annual insurance premium. Furthermore, MCM also asserts your company’s interest and make sure that your company will not be subjected to unwarranted costs and inflated premium collection.
Our knowledgeable team of experts knows the claims process well and are more than capable of identifying unjustifiable charges and defending your rights. We also provide detailed monthly incident reports, and well-researched and innovative accident prevention strategies.
As a testament to MCM capability to safeguard our client’s interests; our clients have reported a 45% decrease in post-accident excess and premium payments after partnering with us. For them it meant that they were able to save 45% of their premium-related expenditure; but for us, it means that we are doing our job right.
Got offered a car better than what my insurance was offering. Rental car was hybrid so didn’t have to spend a lot of petrol either. Irfwan and Zena made the experience easy.
13 mins ago
Turn Right are very professional, helpful and quick in getting you a rental car! Very nice, clean cars too. 10/10 would recommend.
3 days ago
After my accident, Irfan arranged towing and a hire car delivered to my address within 2 hours. The process was super simple and stress-free. If I could rate 100 stars, I would!
3 days ago
Absolutely amazing! Within 2 hours Turn Right delivered a replacement car to my doorstep. Later swapped it for a larger car without issue. Best service!
1 week ago
TURN RIGHTIS YOUR RIGHT TURNPickup & Delivery available from different locations Discount Available for Long Term Bookings 1, 2, 3, 6 & 12 months |